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COVID-19 GUIDELINES

Member Guidelines for Seminole 2020 

 

Latest Update: June 17, 2020 (Updates denoted in bold italics)

 

This document is designed to provide guidance for safely opening Seminole Pool & Tennis Club for the 2020 season. These guidelines will be updated regularly, so please continue to check them for the latest on our approach to the season.

All of the following applies to our initial opening phase, May 30 to June 14. Using what we learn in this phase, we will provide updated information for the second phase, beginning June 15.

Guiding Principles

The Seminole Board, managers and staff are following guidance from:

Members and staff cannot come to pool or tennis facilities if they exhibit any COVID-19 symptoms or have been in contact with a person who tested positive for COVID-19 in the last 14 days.

Total attendance within pool facility will be 37% of normal capacity (120 members total in pool and on deck).

Members and staff are asked to practice 6-foot physical distancing from anyone who lives outside their household while on Seminole property.

Staff are required to wear masks at all times. The only exception is for lifeguards who are actively guarding because they cannot wear masks and fulfill their duties. Members are strongly encouraged, but not required, to wear masks while interacting with anyone living outside their household. Masks are not allowed in the pool for safety reasons.

Hours of Operation

Pool:

Masters Swim: 5:30 to 6:30 a.m. Monday through Friday

Swim Team: 6:30 to 10:45 a.m. Monday through Saturday

Dive Team: noon to 2 p.m and 7 to 8 p.m. Monday through Saturday

At Risk Adult Lap Swim: 8:30 to 9:30 a.m. Sunday

Adult Lap Swim: 9:45 to 10:45 a.m. Sunday

Open swim: 11 a.m to 9 p.m daily

Tennis:

Lessons begin Monday, June 15th

Open play available when court is not in use for lessons from 9 a.m. to 9 p.m. daily

Attendance Time Blocks

Because of our limited capacity, we will be using the Wild Apricot registration system for members to sign up for a two-hour time block to use the pool. Attendance in the initial phase is limited to one advance registration block per household every other day for the 11 a.m., 1 p.m. and 3 p.m. time slots.  If a last-minute reservation block is available 15 minutes after at its start time, members are allowed to claim it even if they have already used another block on that day.

Attendance at the pool is limited to registration-only (no walk-ups). However, the Wild Apricot system allows for mobile, so you can claim a spot easily, even when you are on the premises.

The pool facility will be emptied between time blocks to allow for staff to maintain the appropriate capacity limits.

Time blocks:

  • 11-12:45 p.m.
  • 1-2:45 p.m.
  • 3 to 4:45 p.m.
  • 5 to 6:45 p.m.
  • 7 to 8:45 p.m.

Reservation procedures:

  • households may reserve an advanced block every other day for the 11 a.m., 1 p.m. and 3 p.m. time slots, not on consecutive days (while the system will allow you to register on consecutive days, we will monitor and cancel manually as needed).
  • blocks for a day will open up at 6:30 p.m. two days before – e.g., all blocks for June 5 open in Wild Apricot at 6:30 p.m. on June 3
  • each block allows for 70 advanced registrations and 50 last-minute registrations
  • advanced registrations are open until the block start time (assuming spaces are left) and last-minute registrations begin 30 minutes before the block start time
  • advanced registrations that are not checked in by 20 minutes of the block start time are canceled and opened up for last-minute registrations
  • when registering, add the number of people in your party – a member coming with 3 children would enter 3 for “guests” (reminder that in the initial phase, only members are allowed to attend the pool and guest passes are suspended)
  • members are limited to one advance block registration per day — while the system allows for more, registrations will be monitored manually and cancelled as needed

Reserving a Time Block in Advance via Mobile App

  • download “Wild Apricot for Members” from the App Store or Google Play Store
  • log in with the same credentials you used on the Wild Apricot registration website to set up or renew your membership (if you don’t have your account information, go to the website and click “forgot password” – you cannot recover your password from the app itself)
  • tap “events” at the bottom of the screen
  • all open swim blocks will be visible but remember, you cannot make an advanced reservation until after 6:30 p.m. two days before the block
  • tap on the block you want and it will show how many spaces are left open
  • tap “register”
  • scroll to the bottom and enter the number of additional people in your party besides you (reminder, this is members-only, no outside guests)
  • tap “continue”
  • review and tap “confirm”
  • reminder: you must arrive within 20 minutes of the start of a time block or your advance reservation will be canceled and opened for last-minute reservations

Reserving a Time Block in Advance via Website

  • Go to the Wild Apricot registration system
  • Log in with the same credentials you used to set up or renew your membership (if you don’t have your account information, click “forgot password”)
  • located “events” in the navigation on the left of the screen
  • all open swim blocks will be visible but remember, you cannot make an advanced reservation until after 6:30 p.m. two days before the block each block will show the number of registrants and spaces left – this can be a little confusing because the number combines registration for advanced (70 spots) and last-minute (50 spots) – registration will be closed when the 70 advanced spots are taken and will not open for the remaining 50 spots until 30 minutes before the start of the time block
  • find the block you want and click “register”
  • scroll to the bottom and enter the number of additional people in your party besides you (reminder, this is members-only, no outside guests)
  • click “next”
  • review and click “confirm”
  • reminder: you must arrive within 20 minutes of the start of a time block or your advance reservation will be canceled and opened for last-minute reservations

Last-Minute Reservations

  • you can make a last-minute reservation via mobile app or website using the steps above
  • last-minute reservations open 30 minutes before the start of a time block and remain open until the end of the block if available

Entering and Exiting

  • we expect to see our greatest density at the start of time blocks
  • please maintain 6 feet of physical distance between you and anyone who doesn’t live in your household
  • the breezeway is marked with entry and exit directions – please follow them
  • if you leave the pool more than 30 minutes before the end of a time block, please check out with the attendant, so that space can be opened up for other last-minute reservations

Attendance Requirements

No staff or members are allowed to attend if they have any of the following COVID-19 symptoms:

  • fever (100.4°F or higher)
  • recent cough
  • shortness of breath or difficulty breathing
  • chills
  • muscle pain (unusual fatigue)
  • sore throat
  • new loss of taste or smell

Attendance also is barred for anyone who has had contact with someone who has tested positive for COVID-19 in the last 14 days.

Failure to comply with these requirements could result in revocation of membership.

Physical Distancing

Members residing in the same household are allowed to be in close contact. You must stay 6 feet apart from anyone not in your household. This applies to:

  • waiting in line for admission to the pool
  • deck and lounge chairs
  • pool
  • diving board lines
  • tennis areas
  • greenspace

Members are responsible for this distancing, and staff will not be asked to intervene. Parents are responsible for monitoring their kids’ behavior and correcting when needed. Repeated failure to observe required distancing may result in review of membership by Seminole Board.

Chair Arrangement

Staff will arrange lounge chairs to maximize physical distancing. Members are not allowed to move or rearrange chairs. You may bring your own chairs if you prefer, but you may not place them within 6 feet of any other guest who does not live in your household.

Chairs will be first come, first served. Please be as courteous as possible with chairs. Kids should not take up chair space with their belongings while they are swimming, especially in the shade.

We encourage members to clean chairs or tables prior to use and will provide adequate supplies.

Bathrooms and Showers

Bathrooms and showers will be available as normal.  We encourage you to limit your time in the bathroom and shower areas and ask you to arrive and depart in swimsuits whenever possible.

Members are expected to observe 6-foot physical distancing as much as possible in bathroom and shower areas.

Suspended Activities

At the current time, we will not have the following:

  • swim or dive lessons
  • water ballet
  • pool toys – balls, dive rings, etc. (either supplied by Seminole or brought in by patrons)
  • guests (child care providers are allowed)
  • tent reservations
  • social events
  • concessions
  • family float

Membership Dues

At this time, we are not able to reduce membership dues despite the suspension of these activities. Our staffing and materials costs are going up to meet all the necessary protocols, and we do not yet know how many members will renew this year given the uncertainty of the situation.

It’s also important to remember that dues are not directly tied to the amenities your household uses. Dues do not go down, for instance, when a member’s kids age out of swim lessons or a family isn’t interested in tennis.

That said, members should rest assured that the board will be monitoring financials carefully. If our membership levels are strong and we control costs, resulting in a surplus at the end of the season, we would look to refunds or application of excess dues to your membership next year.

Health and Safety Reminders

The very best things you can do to protect yourself and everyone else in the Seminole community are:

  • stay home if you feel at all ill
  • wash your hands frequently for 20 seconds at a time
  • don’t touch your face
  • stay 6 feet apart from anyone who doesn’t live with you
  • wear a mask when interacting with others if possible

It’s a simple list!

The lists for Seminole staff are longer and more involved. We have routine cleaning protocols, as well as additional safety training. Everything in place is in accordance with federal, state and local guidance as of this date. That guidance changes, of course, and we will update our practices as needed.

We rely on our staff for critical safety measures even when not facing a pandemic, so we are doing our best to support them.

If you have any questions, please contact [email protected].