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Frequently Asked Questions

How do I upload photos to my Member Splash account?

This summer all members will be required to check in and out of the pool at the front desk. To make your first visit start as quickly as possible, please preload photos of each family member to your Member Splash profile. Instructions on how to upload photos can be found here. We recommend using a desktop computer rather than mobile to make it as speedy a process as possible.

How do I Check-In at the pool on my phone?

Want to bypass check-in at the front desk?  Check-in on your phone when you arrive!  Just show the front desk attendant your confirmation screen on your mobile device, click “I’m Here” and go straight to the diving board. Please use these instructions for saving the web app to your mobile device and these instructions for using Self Check-in.